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Running a business in Melbourne means relying on technology every single day – from EFTPOS and email to cloud software and Wi-Fi. When things go wrong, it’s not “just a computer issue” – it’s staff stuck, customers waiting, and revenue on hold.
This guide walks through 7 common tech problems Melbourne businesses can’t ignore, and when it’s time to bring in professional IT support in Melbourne instead of trying to DIY.
1. Slow or Freezing Computers
If staff in your Melbourne office are constantly saying “my computer’s just slow today”, that’s a red flag – not something to ignore.
Slow or freezing computers often mean:
- Ageing hard drives that are close to failing
- Not enough RAM for modern apps
- Too many programs starting with Windows
- Malware or bloatware dragging everything down
Left alone, these issues don’t magically fix themselves – they usually end in a crash or data loss.
Why this is more than an annoyance
If one “slow” PC is costing an employee 30 minutes a day, that’s over 10 hours of lost productivity per month. Multiply that across a team and it adds up quickly.
That’s where professional computer repairs in Melbourne make sense. A technician can:
- Upgrade old hard drives to fast SSDs
- Add more RAM where it makes sense
- Clean up unnecessary software and startup items
- Replace failing components before they die completely
Learn more on our service page: Computer Repairs Melbourne .
2. NBN Not Working or Constant Wi-Fi Dropouts
Few things are more stressful than the internet dropping out in the middle of a busy trading day. If you’re regularly Googling “NBN not working Melbourne”, something’s not right.
Common causes include:
- Old or low-quality routers
- Poor placement of Wi-Fi access points
- Faulty cabling or wall sockets
- ISP or NBN outages in your area
Before you blame your devices, it’s worth checking the official NBN network status page to see if there’s a wider outage in your part of Melbourne:
Check NBN network status in your area
If there’s no outage showing, the problem is likely inside your office.
A proper business networking and internet setup can:
- Improve Wi-Fi coverage across your premises
- Optimise router and access point placement
- Fix cabling and switching issues
- Separate staff, guest and device networks
For help designing a reliable network, visit our Networking & Internet Setup page.
3. Data Loss or Backups That Aren’t Actually Working
Accidentally deleted a folder? Laptop died with everything on it? That’s when business owners start frantically searching for “data recovery Melbourne”.
Early warning signs you’re at risk include:
- “We just save everything on one PC or laptop”
- Backups are manual (USB drive, ad-hoc copying)
- No one has tested restoring from backup
- Staff assume OneDrive or Google Drive “just covers it”
If a critical device fails or ransomware hits, you could lose years of quotes, invoices, designs, or client records.
Reconnected helps Melbourne businesses by:
- Designing proper, automated backup solutions
- Monitoring backups so failures are picked up early
- Recovering data from failing hard drives and external drives
- Advising when specialist lab-based recovery is needed
Learn more on our Backup & Recovery page.
If your backup hasn’t been tested, it isn’t really a backup.
4. Growing Cybersecurity Threats
Cybercriminals are increasingly targeting small and medium businesses across Melbourne – not just big corporates. Smaller organisations often have weaker security but still hold valuable data.
Signs your cybersecurity in Melbourne needs attention:
- Staff receive frequent suspicious emails or SMS messages
- Passwords are reused across multiple systems
- No multi-factor authentication (MFA) on email or cloud apps
- You’re not sure if antivirus is up to date on every device
A successful attack can lead to:
- Encrypted files and ransom demands
- Stolen customer data and reputational damage
- Weeks of downtime and recovery work
Your team can get a simple overview from the Australian Cyber Security Centre’s Small Business Cyber Security Guide:
ACSC Small Business Cyber Security Guide
Then pair that guidance with local help from Reconnected’s Cybersecurity Services , including:
- Business-grade antivirus and endpoint protection
- Email filtering and MFA setup
- Security reviews and staff awareness training
For more reading, see our blog on common mistakes: Cybersecurity Mistakes Small Businesses in Melbourne Make .
5. Microsoft 365 Headaches (Email, Teams & OneDrive)
Most Melbourne businesses now rely on Microsoft 365 for email, collaboration and file storage. When it isn’t set up properly, you’ll see:
- Mailboxes that fill up constantly
- Teams or SharePoint permission issues
- Files out of sync between devices
- Staff unsure where to save documents
If you’ve ever thought, “We’ll fix the structure later, we just need it working now,” you’re not alone – but that quick fix can cause major confusion down the line.
That’s where professional Microsoft 365 support in Melbourne comes in. Reconnected can:
- Clean up mailbox and folder structures
- Configure OneDrive and SharePoint properly
- Migrate from old email systems
- Fix sync problems and login headaches
- Train your team on best practice
For more detail, visit our Cloud Solutions & Microsoft 365 Setup page.
6. Persistently Slow Machines, Even After a “Quick Fix”
Many business owners try DIY fixes first: clearing browser history, uninstalling a few programs, maybe running a free “PC cleaner”. Sometimes it helps for a week… and then the slowness creeps back.
If you keep searching “slow computer fix Melbourne”, the underlying problem probably hasn’t been addressed properly.
Common deeper causes include:
- Old mechanical hard drives instead of SSDs
- Under-specced machines running heavy apps
- Background services and startup scripts from old software
- Devices that haven’t been rebuilt or refreshed in years
Rather than tinkering endlessly, it’s usually more cost-effective to have a technician:
- Benchmark the current hardware
- Recommend upgrades or replacements based on your actual workloads
- Rebuild Windows with only required software
- Apply business-grade monitoring so issues are spotted early
This often sits between Computer Repairs and ongoing IT Support .
For a broader view, read our guide: Small Business IT Support in Melbourne: The Complete Guide .
7. Trying to DIY Everything Instead of Getting Proper IT Support
The final – and often biggest – tech problem is trying to juggle IT on top of everything else.
If you’re the business owner and the “IT person”, you might recognise this:
- You lose hours each week Googling fixes
- Staff wait for you to be free before they can get work done
- Important things like backup and security never quite reach the top of the list
- You’re not sure if your setup is “good enough” or quietly risky
At some point, DIY stops saving money and starts costing you more in lost time, stress and missed opportunities.
That’s where partnering with a local IT support Melbourne provider like Reconnected makes sense. From our base in Cranbourne we support businesses across Melbourne with:
- Remote and onsite troubleshooting
- Proactive maintenance and updates
- Cybersecurity, backup and Microsoft 365 management
- Clear advice on when to repair, upgrade or replace
Learn more about how we work with small businesses in our guide: Small Business IT Support in Melbourne: The Complete Guide .
For traditional break-fix or ad-hoc help, see our IT Support – Onsite & Remote Tech Help page.
When Should a Melbourne Business Call Reconnected?
If any of these sound familiar:
- Staff constantly complain about slow or unreliable systems
- Your NBN or Wi-Fi keeps dropping out
- You’re worried about cyber threats or backups but don’t know where to start
- Microsoft 365 and email issues are becoming a weekly drama
…then it’s time to get some expert help.
Need help with tech problems in your Melbourne business?
Reach out to Reconnected for fast, friendly IT support across Melbourne. Visit https://reconnected.com.au, call (03) 5991 7800, or send an enquiry through our Contact page to book a visit or remote session.
